Hotel or hospitality industry as a whole is very much sensitive towards customers service, their satisfaction and loyalty as well as the entities(Hotels) needs to survive through fierce peer competition while maintaining a positive balance sheet (cost control & profit maximization) to keep the shareholders happy. This calls for an un-orthodox, trendy handy tool which can be accessed from anywhere – anytime, can fetch typical analytical report to middle level management as well as gives provision of bird’s-eye-view to top management for necessary proactive and progressive actions. As you know, in this business, website visitors analysis to foot fall to repeat visit of a customer to fastmoving-slowmoving rate of different recipe/food item and different ratio (finance) analysis is very important.
Softweb ERP solutions has all the provision to equip line level executives to top level management to collect, collate, manage all kind of operation data [coming from different departments, impacting inter-dependent operations and getting stored in a central server, like data entered in sales impacts stock and accounts etc] and analyze those based on system generated user-specific reports. From small Hotels to 5 star, 7 star hotels, resorts or any kind of property can be managed with web /cloud based Softweb Hotel ERP / PMS ( property management solutions).